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Tansportation Card in Shanghai

Shanghai Public Transportation Card (SPTC), or 一卡通 (yi1ka3tong1)/交通卡 (jiao1tong1ka3), is convenient and popular in Shanghai. The 8.5cm by 5.5cm card is widely used for payment on local buses, taxis, Metro lines and docks, etc.

It helps you to skip long queues at the Metro ticket booths and you don't need to ask the ticket fare from ticket conductors, whose English are not always perfect. The price will be automatically deducted from your card based on your trip in the Metro, so you won't lose any money if you suddenly shortened your trip.

All taxis must accept payment from these cards, otherwise the rider can refuse to pay.

You can purchase it at metro stations, banks and convenient stores. On initial purchase, the buyer shall pay 30 yuan (US$3.83) as deposit. For example, if you pay 100 yuan to get a transport card, you will have only 70 yuan credit in the card. The deposit is refundable as long as there is less than 10 yuan credit in the card.

You can purchase it at metro stations, banks and convenient stores. On initial purchase, according to the new transport regulations, the buyer shall pay 20 yuan (US$2.62) as deposit, which used to be 30 yuan.

By the end of this year, the deposit of the card is to reduce to 20 yuan. The tansport card company said the old card holders can still get the 30 yuan deposit back if he or she doesn’t want the card. But the transport card company has not decided how to define the old car and the new card.

Refound
You can refund your transport card at the following Metro stations:
Line 1: Hanzhong Road, Henshan Road, Jingjiang Park Station, Gongkang Road stations.
Line 2: Jiangsu Road, Nanjing East Road, Shiji Park stations.
Line 3: Dongbaoxing Road, Caoxi Road, Zhenping Road stations.

Customer Care Center
Address: No. 609 Jiujiang Road (close to Zhejiang Rd.)
Open hour: 10am-7pm (Monday to Friday), 10am-5pm (Saturday and Sunday)
Tel: 6361 1100

The center offers a serious of services including consulting and inquiring, card selling and repairing, refunding and transferring.