China Cruises>>Orient Royal Cruises>>Service on Board

Service on Board

BEAUTY SALON/BARBER SERVICES
Beauty salon and barber services are available including manicures, pedicures and facials. Appointments for these chargeable services may be made on board the ship.

BUSINESS SERVICES
Business Center offers secretarial, fax and photocopying services, as well as computer and typewriter rental. Ship-to-shore phone calls and fax transmissions are available at standard tariffs. Conference/meeting facilities are also available on board.

CLOTHING SUGGESTIONS
There is no particular dress code on Orient Royal Cruise. Casual resort wear is appropriate for daytime aboard ship or ashore and consists of standard sport outfits as worn at resorts. Shoes should be flat or low heeled for deck activities. On Captain's Welcome Dinner which will take place on second day on board, suit and tie for gentlemen and dresses and pantsuits for ladies are recommended.

CREDIT CARDS AND CURRENCY
Any and all payments to Orient Royal Cruise shall be made in U.S. dollars. All charges for services provided and products purchased on board the ship must be in cash, check or charge (VISA, MasterCard, American Express or Diners Club) before your final disembarkation from the ship.

DELUXE, SUPERIOR, EXECUTIVE CABINS AND ROYAL SUITEDeluxe, superior and executive cabins are located on different floors with various cabin amenities and services. Please check the Rates item in this web site for classification and rates. Passengers desiring to transfer to higher priced accommodations, which may be available during embarkation or after sailing, may do so by paying, in cash or traveler's cheques, the difference in published full cruise fares.

DINING ON BOARD
The welcome letter found in your cabin will indicate your prearranged table number or notified by your tour guide. Breakfast is usually served at 7:30 a.m., lunch at 12:30 a.m. and dinner at 7:00p.m. Time of dinning however is sometimes adjusted according to shore excursion arrangements.
In-cabin dining: you may order from our in-cabin Room Service Menu 24 hours a day.

ELECTRICAL APPLIANCES
The power points on board ship are for 220 volts AC, 2 round pin plug. Please make sure that you have a suitable adapter. In each cabin, a hair dryer is provided inside the dressing table. The on board video system is compatible to both PAL and NTSC format.

GAMING
Mahjong rooms are available for rental and are operated on appointment basis.

GUIDELINE ON GRATUITY
Definitely voluntary! We gauge your generosity against your satisfaction on services you received while onboard. If you are, our recommended gratuity for the trip per guest is USD 20. You'll be requested to drop your envelope directly into the gratuity box located at the desk. Tips shall we shared by all Chinese crewmembers. Personal gratuity on those staff who excelled in providing you with a more personal service are also encouraged.

ITINERARY SCHEDULES
All itineraries listed in this brochure are subject to change without notice.

KIOSK
The shop offers a selection of Chinese traditional handicrafts and Orient Royal Cruise logo items. Toiletries and convenience items are also available for purchase.

LAUNDRY/VALET SERVICES
Complete valet services, including laundry and pressing are available with charge and may be arranged through your cabin stewardess.

MAIL
Postage and mailing services are available at the Reception desk.

MEDICAL SERVICES
Medical services are available for a reasonable fee. A qualified physician is normally in attendance on all ORC cruises.

MINORS AND CHILD CARE
Minors under the age of 18 must be accompanied by a parent or other responsible adult over the age of 21. A baby-sitter can be arranged on board through Housekeeping. However, child care is not included in your cruise fare.

PETS
We cannot accommodate pets on any Orient Royal Cruises.

PORT/SHORE EXCURSION CHARGES
Port and Shore excursion charges are indicated separately in the cruise information item.

SHIP-TO-SHORE COMMUNICATION
Each cabin is equipped with IDD/DDD telephone system. As Tele-communication from the ship is transmitted via satellite, regardless of the call destination (international or domestic). Charges are more expensive than usual. Calls will be billed to your account automatically.

SMOKING
We have designated smoking and non-smoking areas in the dining rooms and lounges on board and request these be thoughtfully observed. Pipe and cigar smoking is permitted only in designated areas on the outer deck.

FITNESS CENTER
Both East King and East Queen feature a fitness centre that is equipped with the latest gym equipment. Body & Foot massage services are also available and operates by way of appointment. Charges of which includes free use of sauna and steam bath.

SPECIAL DIETARY REQUIREMENTS
If you have special dietary requirements, please advise us of your needs at least 30 days prior to the sailing.

SPECIAL OCCASIONS ON THE YANGTZE
We make those special occasions (from anniversaries, birthdays or even celebrating your honeymoon) most unforgettable by way of extending the Traditional ORC Public Ceremony. All you have to do is to forward your arrangements to your travel agent and we'll do the rest for you!

VALUABLES
Your cabin is equipped with a personal safe. Orient Royal Cruise is not responsible for any articles such as money, jewelry, cameras, binoculars, documents or any other items which you retain in your personal control or in your cabin.

WHEELCHAIRS
Passengers with wheelchairs must notify their travel agents at the time of booking with sufficient information as to the size and other applicable characteristics of their wheel chairs to insure that the booked cabin is suitable for wheelchair entry. Conditions may preclude passengers with wheelchairs from going ashore at certain ports of call.

WEATHER INFORMATION
Chongqing and Wuhan are known traditionally as the "furnaces of China". Between April and September, the temperature in the Yangzi River valley reaches 36oC (97oF) and above. Spring and autumn are therefore the best seasons for making the river cruises. However, with the tall mountains and gorges through which the river threads its path, precipitation is very high and the peaks are often shrouded in cloud and mist, although a light haze can enhance the beauty of the scenery.